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YES Securities (India) Limited (YSL)Privacy Promise for
When you visit this web site and mobile application of YSL,YSL may
collect personal information about you, either directly (where you
are asked to provide the information) or indirectly. While
information is the cornerstone of our ability to provide superior
service, our most important asset is our customers' trust. Keeping
customer information secure, and using it only as our customers
would want us to, is a top priority for all of us at YSL . Hence,
YSL will only use these personal data in accordance with the
purposes set forth in this Privacy Statement and is committed to
safeguarding the personal information collected. Here then, is our
promise to our individual customers:
We will safeguard, according to strict standards of
security and confidentiality, any information our customers
share with us.
We will limit the collection and use of customer
information to the minimum required to deliver superior service
to our customers, which includes advising our customers about
our products, services and other opportunities, and to
administer our business.
We will permit only authorized employees, who are
trained in the proper handling of customer information, to have
access to that information. Employees who violate our Privacy
Promise will be subject to our normal disciplinary process.
We will not reveal customer information to any external
organization unless we have previously informed the customer in
disclosures or agreements, or authorized by the customer, or are
required by law.YSL disclaims any liability arising from use or
disclosure of information to any external organization.
We will always maintain control over the confidentiality
of our customer information. We may, however, facilitate
relevant offers from reputable companies. These companies are
not permitted to retain any customer information unless the
customer has specifically expressed interest in their products
Whenever we hire other organizations to provide support
services, we will require them to conform to our policy
standards and to allow us to audit them for compliance.
For purposes of credit reporting, verification and risk
management, we will exchange information about our customers
with reputable reference sources and clearinghouse services.
We will not use or share - internally or externally -
personally identifiable medical information for any purpose
other than the underwriting or administration of a customer's
policy, claim or account, or as disclosed to the customer when
the information is collected, or to which the customer consents.
We will attempt to keep customer files complete, up to
date, and accurate. We will inform customers how and where to
conveniently access their account information (except when we
are prohibited by law), and how to notify us about errors which
we will promptly correct.
We will continuously assess ourselves to ensure that
customer privacy is respected.
Personally Identifiable Information ("Information") means
information that is collected through web site operated by YSL
("we" or "us") and how it may later be disclosed.
YSL endeavours to safeguard and ensure the security of the
information provided by the Customer. YSL uses 128-bit
encryption, for the transmission of the information, which is
currently the permitted level of encryption in India. When the
information provided by the Customers is not transmitted through
this encryption, the Customers' system (if configured
accordingly) will display an appropriate message ensuring the
best level of secrecy for the Customers' information.
The Customer would be required to cooperate with YES Bank
in order to ensure the security of the information, and it is
recommended that the Customers necessarily choose their passwords
carefully such that no unauthorised access is made by a third
party. To make the password complex and difficult for others to
guess, the Customers should use combination of alphabets, numbers
and special characters (like !, @, #, $ etc.). The Customers
should undertake not to disclose their password to anyone or keep
any written or other record of the password such that a third
party could access it.
You can visit a web site and find out about YSL products
and services and use value-added services that may be available
without giving us any Information about yourself. If you must
register at a web site to use one of its features or are
interested in being contacted by YSL about its products and/or
services, you may input Information about yourself at the web
site. Where available, you may update your contact Information
online. Otherwise, you will need to contact YSL at the telephone
number provided in order to do so. Any Information you provide to
us will be handled in accordance with the " YSL Privacy Promise
Non-customers who receive promotional e-mail messages about
YSL products and services may elect to not receive ('opt out' of)
further messages. If you opt out from receiving these e-mail
messages, we will retain your e-mail address solely for the
purposes of honoring your request.
Purposes of processing
YSL respects the privacy of your personal information. Any
personal information provided by you to YSL through this
website/application will be used solely for the purpose of
providing you with the services you have requested at this
website/application and for other related purposes including
improving the design and marketing of our range of services and
related products for customer use, updating and enhancing YSL's
records, development of web statistics, understanding your
financial needs, advising you of other products and services which
may be of interest to you and for fraud prevention purposes. The
information you provide will be used to contact you when
necessary, e.g. to notify you about functionality changes to the
web site and to offer services that you may find helpful (provided
you have not opted out to receive such services).
Other than to those individuals and entities listed below
who are under a duty of confidentiality to YSL, your details will
not be revealed by YSL to any external body, unless YSL has your
permission, or is under a legal obligation or to protect and
defend YSL or its Affiliates/ Members/ Constituents/ Other
persons rights, interests or property or to enforce the terms and
conditions of the products or services or any other duty to do
so. The information provided by you at this website /application
may be disclosed by YSL to:
Other Group Companies
Third Party Service Providers
The Customer authorizes YSL to exchange, share, part with
all information related to the details and transaction history of
the Customers to its group companies / banks / financial
institutions / credit bureaus / agencies/participation in any
telecommunication or electronic clearing network/ banking, credit
cards, consumer finance, insurance and securities or as may be
required by law, customary practice, credit reporting,
statistical analysis and credit scoring, verification or risk
The Customer further authorizes YSL to disclose personal
information about you to the following types of non-affiliated
third parties: (1) Financial services providers, such as
companies engaged in banking, credit cards, consumer finance,
securities, and insurance, and (2) Non-financial companies, such
as companies engaged in direct marketing and the selling of
consumer products and services etc.
YSL disclaims any liability for any damage or loss suffered
by the Customer as a result of sharing of information with any of
the parties as mentioned above.
Data provided by you is retained as long as the purpose for which
the data was collected continues. The data is then destroyed
unless its retention is required to satisfy legal, regulatory or
accounting requirements or to protect YSL's interests. As a
general rule, the maximum retention period is 8 years.
YSL may gather and analyze information regarding usage of this web
site, including domain name, the number of hits, the pages
visited, previous/subsequent sites visited and length of user
session. This information may be gathered by using a cookie. A
cookie is a small piece of information that a website /application
stores on your computer's hard drive that can later be retrieved
Allow us to recognize the PC you are using when you
return to our web site so that we can understand your interest
in our website/application and tailor its content and
advertisements to match your interests and to enhance your
online experience (This type of cookie may be stored permanently
on your PC but does not contain any information that can
identify you personally);
Identify you after you have logged in by storing a
temporary reference number in the cookie so that our web server
can conduct a dialogue with you while simultaneously dealing
with other customers. (You browser keeps this type of cookie
until you log off or close down your browser when these types of
cookie are normally deleted. No other information is stored in
this type of cookie.);
Allow you to carry information across pages of our site
and avoid having to re-enter that information;
Allow you access to stored information if you register
for any of our on-line services;
Enable us to produce statistical information (anonymous)
e.g. track the number of visitors to our website/application,
which helps us to improve the structure and content of our web
Enable us to evaluate the effectiveness of our
advertising and promotions.
Enable us to present rotating information to you at our
Cookies do not enable us to gather personal information about you
unless you give the information to our server. Most Internet
browser software allows the blocking of all cookies or enables you
to receive a warning before a cookie is stored. For further
information, please refer to your Internet browser software
instructions or help screen. Alternatively, information on
deleting or controlling cookies is available at
In order to maintain the security of our systems, protect our
staff, record transactions, and, in certain circumstances, to
prevent and detect crime or unauthorised activities, YSL reserves
the right to monitor all internet communications including web and
email traffic into and out of its domains.
YSL does not seek to collect sensitive personal data (such as data
revealing political opinions, religious beliefs or data concerning
health or sex life) through this site/application. If YSL does
seek to collect such data, your prior consent hereto will be
asked. Please note that, by providing YSL with unsolicited
sensitive personal data you consent to our using those data as
Third party sites
Please note that this Privacy Statement does not extend to third
party sites linked to this web site.
The Customers shall not disclose to any other person, in any
manner whatsoever, any information relating to YSL or its group
companies of a confidential nature obtained in the course of
availing the services through the website/application. Failure to
comply with this obligation shall be deemed a serious breach of
the terms herein and shall entitle YSL or its group companies to
terminate the services, without prejudice to any damages, to which
the customer may be entitled otherwise.
Your Rights and How to Contact Us
If you wish to review Information provided on online applications,
you can contact us to request a copy of the personal account
information you provided through our customer service numbers. YSL
may charge a fee for certain Information that is requested. It may
also be possible for Customers to review and change contact
information such as address, phone and e-mail information by
signing on and updating their personal profile. To protect your
privacy, proof of identity or other authentication is required any
time you contact us.
If you wish to access or correct or delete any of your
personal data held by us, or if you have any questions concerning
our Privacy Statement please contact the relevant YES Bank Data
Protection representative via
firstname.lastname@example.org or via regular mail to:
YES Securities (India) Limited Unit No 602A,Tower
1&2, 6th Floor Indiabulls Finance Centre, Senapati
Bapat Marg, Elphinstone (West), Mumbai - 400013 India
Tel:+91 22 7112 3123
In providing your telephone, facsimile number, postal and e-mail
address or similar details, you agree that YSL may contact you by
these methods to keep you informed about YSL products and services
or for any other reason. If you prefer not to be kept informed of
YSL products and services, please contact YSL by E-mail.
Sources of Information
The Information we collect about you comes from the following
Information we receive from you on applications or other
forms, such as your name, address, and telephone number,
Information about your transactions with us, our
affiliates, or non-affiliated third parties, such as your
account balances, payment history, and account activity,
Information we receive from a Customer reporting agency
such as your credit bureau reports and other information
relating to your creditworthiness, and
Information we receive about you from other sources,
such as your employer and other third parties.
YSL reserves the right to amend sections of its prevailing Privacy
Statement at any time and will place any such amendments on this
website/application. Please check this statement from time to time
for any changes. The effective date of this policy, as stated
below, indicates the last time this policy was revised or
materially changed. Checking the effective date below allows you
to determine whether there have been changes since the last time
you reviewed the policy.
This Privacy Statement is not intended to, nor does it,
create any contractual rights whatsoever or any other legal
rights, nor does it create any obligations on YSL in respect of
any other party or on behalf of any party.